physiotherapy rates in cheltenham

STRAIGHT BACK PHYSIO PRICING GUIDELINES

 held since 1ST JANUARY 2025

Payment

Unless an approved third party has guaranteed your account, it must be settled in full on the day of treatment. We accept all major credit and debits cards at our clinics. 

Insurance

Straight Back Physio works closely with many insurance companies, which means we can often settle your treatment costs directly with your insurer. We’re happy to handle the billing on your behalf, but it’s important to make sure your policy covers the sessions you book and that you stay in touch with your insurer to keep your authorisation up to date.

We’ll process and submit claims for you, but if an insurer delays or declines payment for any part of your treatment, the balance will be passed on to you for settlement. Thank you for your understanding — it helps us keep everything running smoothly for you and all our patients.

Consent

At Straight Back Physio, we require your consent both for processing your data as well as to allow us to treat you. Your signature before treatment confirms that you:

• Consent to information including medical details about you being processed for your treatment as a private patient and the settlement of related expenses
• Consent to treatment by the physiotherapist in attendance
• Consent to having details, which are relevant to your condition for which you are seeking treatment, shared with your GP/consultant

Reschedule / Cancellation

We understand that plans can change, and you’re always welcome to reschedule your appointment at no charge, providing you give us 24 hours notice. If you want to reschedule with less than 24 hours notice, OR you wish to cancel your appointment, we reserve the right to charge the full session fee, as this time has been set aside especially for you. Thank you for your understanding — it helps us keep our service running smoothly for everyone.

Liability

Straight Back Physio does not enter into conditions, warranties or other terms concerning the site or the services (including any implied term relating to quality) or any guaranteed or predicted result.

We try to make sure that all information contained on this site (and provided by us to you as part of any Service) is correct, but we exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this site or provided through any service supplied by us to you.

In the majority of cases, we would expect to see immediate benefits after the first session, although occasionally, it may take a few sessions to notice a difference. Please keep it in mind that on some occasions, your symptoms may become temporarily aggravated after a session. This is perfectly normal, but it is important to give this information back to your therapist.